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- CURA firmly believes that the Support Engineers (Solution Team) are the fore-runners in transferring benefits to our customers. The Service Team comprises of qualified, experienced and dynamic individuals who are committed to "Quality In All Forms of Service".
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- CURA understands that the skill sets of experienced personnel needs to be continually updated with the technical advancements and every Service Engineer from CURA is equipped with the knowledge and skill set to provide the apt solution for our customers.
- To enhance the skill sets of our Service Engineers, CURA has established an In-house Training Facility - CURA Institute of Biomedical Engineering.
- In-house training: CURA Institute for Biomedical Engineering has been founded in the year 2002 with the sole aim of training fresh talents and grooming them into professional Biomedical Engineers. This facility is also used to provide continual training for the Support Team at Cura. This institute, based at Chennai is one of the very few institutes offering "continued education and hand-on experience" in Service and Support of the entire range of Biomedical Equipment.
Some of the Biomedical Equipment at this facility are....
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CT Scanners |
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Mammography |
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Fully Auto-Analyzer |
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3rd Party Equipment Maintenance |
These equipment have been dedicated for "practice" by the beneficiaries and engineers at CIBE & CURA.
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- Adequate Stock: Stocks of components that are vital for seamless operation of equipment supplied and maintained by CURA is of prime importance.
CURA has a well stocked inventory that caters to the requirements of our customers.
These stocks are replenished based on the demand and this is to ensure that our customers are provided with solutions, as an whenever the need arises.
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- CURA stands committed to add value to our customers and their Biomedical Equipment with CURA 24x7 Support.
With all the Service and Solution Teams accessible on their mobile phones, whether it is designated technical issues that need to be addressed or problem resolution that is of concern to our customer, or earnest inquiry, these Curians are reachable round the clock and the customer's queries are answered.
At CURA all Valued customers are entitled to a flexible support offering that includes proactive planning and support, onsite training and best practices, in-depth workshops (when the need arises), and a comprehensive suite of services designed to meet the customer's support needs. Customers at CURA have 24x7 access to technical support professionals who provide them with rapid problem resolution.
Services are provided based on 3 major classifications:
- a) Annual Maintenance Contracts
- b) Hour Based Services
- c) Service under warranty
- d) 3rd Party Maintenance
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Installation |
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De-installation |
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Rigging |
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Homogeneity adherence |
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Calibration |
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DryPix 7000
Analogic